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Oakio FAQs

Find answers to common questions about Oakio products

General

Are Oakio products environmentally friendly?
Yes. Oakio products are basically made from recycled materials. It won’t splinter or warp the way 
wood does, so it dramatically reduces the wasteful cycle of repair and replacements. It also 
eliminates the frequent application of environmentally harmful paint, sealers, and stains. Oakio deck planks are manufactured with recycled wood materials that would otherwise go into landfills. In addition, Oakio is able to regrind scrap product back into the manufacturing process. Oakio recycles water during the manufacturing process.Oakio does not require painting, staining, 
or sealing.
What is wood plastic composite product?
Wood plastic composite product is a mix of hard wood fibers, recycled polyethylene, bonding agent, additives and tint. It is a long lasting, hardwearing, low maintenance alternative to traditional timber products.
WPC and the Environment
The obvious reason for using WPC is preserving the environment.  As environmental pressures on industry (in terms of recycling and sustainability) grow daily, there is a clear need to extend the life of our traditional building materials such as wood. WPC efficient use of materials that are currently seen as waste supports this concept; that of sustainable development.  Being made of almost 100% recycled materials and being 100% recyclable WPC’s impact on our precious forest resources is negligible, reducing our carbon foot print on the earth.  Other environmental benefits of WPC include: There is negligible waste and any that is produced is reused WPC contain no toxins or volatile organic compounds WPC are 100% recyclable and can be reground and reused after their service life WPC are considered non-hazardous waste so can be disposed of by standard methods
What will it look like once it’s done?
Only you can really picture that as you know the space better than anyone but we do have a gallery of images that might help you see what it could look like.
Will the color fade over time?
Like any uncapped wood plastic composite board, the deck boards will lighten as they naturally weather over the first 2-3 months of outdoor exposure before establishing. The board lightening is caused by rain washing out naturally occurring dark wood oils (called tannins) and natural lightening from UV exposure. The color change is most noticeable in the lighter colors: Oak, Silver Birch and Stone, where the contrast between the colored tannins and initial board color is larger. As the board weathers, the grains subtle contrast eventually derives almost entirely through how the different textures reflect light rather than a genuine color differential. For this reason it is often preferable to lay lighter colors groove side up.
How do your WPC products react when exposed to water?
Oakio products are designed to take on very little water (c.1%). Our ranges have a much lower absorption rate than timber which heavily reduces the likelihood of wet rot over a longer period of time.
Is it easy to work with Oakio composite wood?
Yes! You can cut, nail, drill, screw, and rout Oakio with standard woodworking tools. The density of Oakio is greater than timber that’s why we recommend using carbide tipped blades and bits.
Why are WPC products better than wood?
WPC products offer superior durability and performance that you can't get from wood. WPC won't rot, warp, or splinter; and they never require staining or painting to maintain great looks.
Is HDPE toxic and does it give off toxic fumes when burned?
Polyethylene is non-toxic and is used for applications such as milk jugs, water jugs and grocery sacks. When burned completely, it will convert to carbon dioxide and water vapor.

WPC Decking

What colors does the composite decking come in?
We own 4 series of decking, different decking collections have different colors. Decking images showcasing each color can be found on individual product pages, however if you would like to get a better idea of these you can order a sample pack here.
How do I install the decking?
Please refer to our installation guidelines here
How far apart should the supporting joists be?
The supporting joist below the composite decking boards should be a maximum of 400mm apart. For further information on installation please see our installation guide.
Does the decking boards reversible?
We advise the boards to be laid small groove side up. You may wish to lay them differently however you may experience increased slippage and color change when laying the boards differently, and this is done at your discretion. Whilst you can fit them either way up we recommend installing the multi-groove side up, the reverse side will be less slip resistant and will show stains and water marks far more when fitted with the multi-groove side facing down.
Will I get a color difference with my decking boards?
Our composite decking boards are produced in batches and made from 60% recycled hardwood making this a natural product. For this reason slight color variations may occur (more noticeable when purchasing different lengths of boards or when laying the boards “wide groove up”) We advise purchasing decking boards in the same lengths to avoid initial color difference. Although we will always endeavor to pick all products from the same batch, when orders are added or amended at a later date the boards will likely be from a different batch therefore color variation is likely. Please ensure you order the correct amount of boards on the initial order.

How long does composite decking last?

We offer a 15 years warranty on all our extrusion decking and 25 years on all co extrusion decking, it is meaning you get peace of mind with your new decking. We anticipate when looked after well composite decking will last well in excess of the 10-25 years warranty.

How much is composite decking vs wood?
Our composite decking boards are competitively priced against solid wood in the market. Composite decking requires very little maintenance meaning your time can be spent enjoying it rather than on expensive repainting or staining.
What to do with leftover WPC decking?
After purchasing and installing WPC decking, there will always be some leftovers. It will occupy space when it’s piled up, but it will be a pity if it’s thrown away. In fact, after simple processing, you can turn these remaining scraps into practical items. The WPC decking produced and sold by Oakio can be cut, assembled and fixed, and processed like wood. The decking board is moisture-proof and mildew-proof, so there is no need to worry about any problems in outdoor use. You can make an outdoor flower stand out of the remaining decking. Put your favorite flowers and plants in it and put them on the balcony. The remaining WPC decking can also be used to pave backyard trails. It’s very easy to make such a trail and doesn’t require a lot of material. Simply put the decking pieces together and fix them on the ground. Such an interesting path can elevate the style of the backyard. In addition, the remaining WPC decking can also be turned into some small things, for example, a mailbox or a small stool. These can be used outdoors for a long time, no need to worry about rotting or molding after a while. Try using the remaining scraps in different ways, and learn more about the rest of our website for inspiration.
How to cut WPC decking?
WPC decking is a pressed extruded composite wood product made from wood powder and recycled plastic. Although it is an unconventional deck, it can be cut, drilled and fixed like traditional wood. Cutting can generally be done by using standard woodworking tools. Table saws, circular saws, and miter saws are your best choice. Choose the blades made of a hard alloy to ensure a smooth cut. Be careful not to overheat the blade during cutting, otherwise, it will affect the cutting effect. Before installing our WPC decking, you will need to read our installation guide in advance to ensure proper installation. Although WPC decking is similar to wood, it still needs attention in the details of fixing and gap etc.. In addition, our professional technical team can also provide technical advisory support for you.
How slippery does the decking become when wet?
Oakio Decking is designed with micro-grooves that aid in slip-resistance. Regardless of conditions, our ranges can outperform timber, however, we will recommend extra caution if the decking becomes wet.
Do I need to have spacing and gaps between the decking?
As composite and plastic material expands and contract down the length of the product from changes in temperature, we do always require adequate expansion spacing left at the end of each product. The correct spacing required can be found in the installation guide of each product.
What cleaning products or soap can I use?
Using a standard household washing up liquid will be effective when cleaning Oakio products, do not use any cleaners stronger than this or any cleaners containing a bleaching agent.
Is Oakio composite timber really maintenance free?
Yes! Oakio’s fully capped color technology coats the boards with a high stain, scratch, and fade resistant layer. In addition, the boards are waterproof, so there is no need for any labor that would be necessary with regular timber. Normal sweeping and cleaning is still necessary to clean off debris and dirt.
Will Oakio composite timber fade because of exposure to the sun?
Oakio’s superior technology gives the boards great Ultra Violet resistance. Oakio have tested direct UV on our boards for hundreds of hours with minimal change.

WPC Fencing

How do I install the fencing?
Please refer to our installation guidelines here.
Will I get a color difference with my fencing?
Our composite boards are produced in batches and made from 60% recycled hardwood making this a natural product. For this reason slight color variations may occur (more noticeable when purchasing different lengths of boards or when laying the boards “wide groove up”) We advise purchasing decking boards in the same lengths to avoid initial color difference. Although we will always endeavor to pick all products from the same batch, when orders are added or amended at a later date the boards will likely be from a different batch therefore color variation is likely. Please ensure you order the correct amount of boards on the initial order.
How long does composite fencing last?
We offer a 15 years warranty on all our extrusion fencing and 25 years on all co extrusion fencing, it is meaning you get peace of mind with your new fencing. We anticipate when looked after well composite fencing will last well in excess of the 10-25 years warranty.
Will Oakio composite fencing fade because of exposure to the sun?
Oakio’s superior technology gives the boards great Ultra Violet resistance. Oakio have tested direct UV on our boards for hundreds of hours with minimal change.
How long does composite fencing last?
We offer a 15 years warranty on all our extrusion fencing and 25 years on all co extrusion fencing, it is meaning you get peace of mind with your new fencing. We anticipate when looked after well composite fencing will last well in excess of the 10-25 years warranty.

WPC Cladding

How do I install the cladding?
Please refer to our installation guidelines here.
Will I get a color difference with my cladding?
Our composite boards are produced in batches and made from 60% recycled hardwood making this a natural product. For this reason slight color variations may occur (more noticeable when purchasing different lengths of boards or when laying the boards “wide groove up”) We advise purchasing decking boards in the same lengths to avoid initial color difference. Although we will always endeavor to pick all products from the same batch, when orders are added or amended at a later date the boards will likely be from a different batch therefore color variation is likely. Please ensure you order the correct amount of boards on the initial order.
How long does composite cladding last?
We offer a 15 years warranty on all our extrusion cladding and 25 years on all co extrusion cladding, it is meaning you get peace of mind with your new cladding. We anticipate when looked after well composite cladding will last well in excess of the 10-25 years warranty.
Will Oakio composite cladding fade because of exposure to the sun?
Oakio’s superior technology gives the boards great Ultra Violet resistance. Oakio have tested direct UV on our boards for hundreds of hours with minimal change.

WPC Deck Tiles

Why choose Oakio WPC deck tile?
1. Sustainability: All of our composite deck tile are made of 100%recycled materials for reduced environmental impact. 2.Ultra-low maintenance: Oakio composite decking is significantly low-maintenance, in contrast to traditional wood decking. No painting, sealing or sanding required. 3.Strength&Durability: Not all composites are created equal, our premium ingredients and manufacturing processes form the foundation for a wear-resistant product with powerful durability.
Can I DIY it at my home?
Yes,you can make it by yourself or with your child, it is very easy to install and no need any tools, just lock them together then you can get a perfect finished deck tile.
What is your deck tile warranty? 
For Oakio extrusion deck tile, we offer 15 years warranty, for co extrusion deck tile, we usually offer 25 years warranty.
Where can deck tiles be applicated?
Usually people prefer to assemble it for their balconies, it can also be used for path panel.

WPC Pergolas

What is your Armstrong pergola made of?
The base ingredient is oak wood powder, recycled HDPE, additives and fiber glass modified to provide superior impact strength and ultraviolet (UV) resistance, and it giving us the most durable WPC pergola on the market today. 
Can it be attached to an existing structure?
Yes, our wall system can be attached to an existing structure!
What colors does your Armstrong pergola come in? 
The Armstrong pergola features 3 standard colors options that compliment almost any architecture. Except these 3 stock available color are free of charge, other customized color need to charge.
How will it hold up in my climate? 
Our Pergola system has been specifically engineered to withstand hurricane force winds, heavy snow loads, and everything in between. It's durable and can outcompete most of the competitors on the market today! 
What is your pergola warranty? 
For Oakio pergola, we offer 15 years warranty.
Are there standard size? 
Yes, we have 6 standard sizes for your choose, please kindly see the details on the corresponding page, we also provide customized pergola.
How should I install after receiving?
We provide installing guide for our customers, please kindly download from our website. You can install by yourself if it is a small one or turn to professional engineers for help if it is a big project.

Pedestal

What makes the material surfaces look uniform?
Spacer tabs create a uniform gap between the slabs placed on top pf the pedestals. The tabs are available in different widths, depending on the space required. The following widths are available: 3, 5 or 8mm.
My tiles are not uniform in thickness will this cause a problem?
Rubber Shims are available to adjust small differences in tile thickness. They are available in 1and 2 mm thickness and are placed directly on top of the pedestals. Besides, the Rubber Shims could also avoid the noise of the stone tiles touch the Oakio pedestals.
What if I need a bigger slab bearing surface?
To increase stability a pedestal can be turned upside down(base becomes top).
What kind of decking materials can be used with Oakio pedestals?
Oakio pedestals can be used with any kind of decking material including: stone, granite, marble, hydra-pressed concrete, wood, composites, industrial grating, ceramic and wood tiles.
Does the pedestals need assembly?
Oakio pedestals are all assembled well, only need to adjust the height which you require during the installation.
How do I adjust for height?
It is very easy to adjust Oakio pedestals height, adding one Extender could raise the height of 80-120mm, and on a small range of height it just need to screw down the strengthening ring to fox the height. Oakio pedestal is also equipped with a safety clip system to avoid unscrewing.
How do I adjust the pedestal for slope?
Oakio slope corrector could be placed on the bottom of the Oakio pedestals, with the Oakio slope corrector it is possible to build a perfectly level surface by rotating the Oakio slope corrector. It is possible to adjust the slope between 0% to 5%.
How do I figure out the number of pedestal I need?
Use the following formula(This formula is only suitable for the tile length less than 800mm) 1.Include one pedestal for every tile 2.Count the number of tiles around the perimeter of the tiles ares and divide this number by tow 3.Add the number of pedestals calculated in step 1. to the number calculated in step 2. 4.Add 5%to the total number of pedestals calculated in step 2. 5.Remember we are happy to help with your calculations.

SPC Flooring

What is SPC Flooring?
SPC (Stone Plastic Composite ) Flooring means stone plastic composite Flooring. SPC Click Flooring is and upgrade and improvement of regular Luxury Vinyl Tiles (LVT).  The main contents of SPC Rigid Flooring are natural limestone powder, polyvinyl chloride and stablizer, giving it incredible strength, rigidity and waterproof properties. 
Is it possible to accept a customized solution(color, shape or image)?
Yes, the unique requirement also can be accepted here, these unique requirement is from the color, embossing, shape, size and so on.
How to clean and maintain SPC flooring?
Oakio waterproof SPC Flooring Maintenance and cleaning is very easy. SPC flooring is not only cheaper than vinyl flooring and solid floor, but also it is much easier to clean and maintain. SPC flooring products are waterproof, but it can be damaged by improper cleaning methods. It only takes some simple steps then you can enjoy your SPC floor and the SPC flooring will keep it’s natural look for very long time. Use a lightweight vacuum or broom to remove dirt and debris. Choose one mop, the mop can be damp, do not forget to rinse the floor if you using soap and clean the SPC floor with a mop again. When we want to deep clean the SPC floor, we can add some white vinegar into the water. If the white vinegar does not work, we can also some dish soap together. Please note, Strong, abrasive cleaners and wired brushed scrubbing pads should not be used on SPC flooring. This will destroy the top layer of SPC floor. Besides, SPC floor does not require any wax.
How to choose SPC flooring?
(1) Look at the appearance: a smooth surface, no pollution, no obvious stain, clear pattern, no damage;  (2) To see the splicing: randomly selected two panels, no height difference spell together, there is no obvious gap in the middle; (3) Anti-peel ability: break the floor, hard pull, the surface decorative layer and the substrate is not easy to separate.

Not sure what you need?

Not sure what decking is best suited to your needs? Get in touch with our helpful team to find the best solution for your needs.

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