Topics

  • General
    General
  • Decking
    Decking
  • Fencing
    Fencing
  • Cladding
    Cladding
  • Pergola
    Pergola
  • Lighting Board
    Lighting Board
  • Screening
    Screening
  • Pedestal
    Pedestal
General
General

1. Are Oakio products environmentally friendly?

Yes. Oakio products are basically made from recycled materials. It won’t splinter or warp the way 
wood does, so it dramatically reduces the wasteful cycle of repair and replacements. It also 
eliminates the frequent application of environmentally harmful paint, sealers, and stains. Oakio composite deck planks are manufactured with recycled wood materials that would otherwise go into landfills. In addition, Oakio is able to regrind scrap products back into the manufacturing process. Oakio recycles water during the manufacturing process. Oakio does not require painting, staining, 
or sealing.

2. What is wood plastic composite product?

Wood plastic composite products are a mix of hard wood fibers, recycled polyethylene, bonding agent, additives, and tint. It is a long-lasting, hardwearing, low maintenance alternative to traditional timber products.

3. Will WPC do harm to the environment?

The obvious reason for using WPC composite decking is to preserve the environment.  As environmental pressures on the industry (in terms of recycling and sustainability) grow daily, there is a clear need to extend the life of our traditional building materials such as wood. WPC efficient use of materials that are currently seen as waste supports this concept; that of sustainable development.  Being made of almost 100% recycled materials and being 100% recyclable WPC’s impact on our precious forest resources is negligible, reducing our carbon footprint on the earth.  Other environmental benefits of WPC include: There is negligible waste and any that is produced is reused WPC contain no toxins or volatile organic compounds WPC are 100% recyclable and can be reground and reused after their service life WPC are considered non-hazardous waste so can be disposed of by standard methods.

4. What will it look like once it’s done?

Only you can really picture that as you know the space better than anyone but we do have a gallery of images that might help you see what it could look like.

5. Will the color fade over time?

Like any uncapped wood plastic composite board, the WPC decking boards will lighten as they naturally weather over the first 2-3 months of outdoor exposure before establishing. The board lightening is caused by rain washing out naturally occurring dark wood oils (called tannins) and natural lightening from UV exposure. The color change is most noticeable in the lighter colors: Oak, Silver Birch, and Stone, where the contrast between the colored tannins and initial board color is larger. As the board weathers, the grain’s subtle contrast eventually derives almost entirely through how the different textures reflect light rather than a genuine color differential. For this reason, it is often preferable to lay lighter colors groove side up.

6. How do your WPC products react when exposed to water?

Oakio products are designed to take on very little water (c.1%). Our ranges have a much lower absorption rate than timber which heavily reduces the likelihood of wet rot over a longer period of time.

7. Is it easy to work with Oakio composite wood?

Yes! You can cut, nail, drill, screw, and rout Oakio with standard woodworking tools. The density of Oakio is greater than timber that’s why we recommend using carbide tipped blades and bits.

8. Why are WPC products better than wood?

WPC products offer superior durability and performance that you can’t get from wood. WPC decking won’t rot, warp, or splinter; and they never require staining or painting to maintain great looks.

9. Is HDPE toxic and does it give off toxic fumes when burned?

Polyethylene is non-toxic and is used for applications such as milk jugs, water jugs and grocery sacks. When burned completely, it will convert to carbon dioxide and water vapor.

10. What's the minimum order quantity of Oakio products?

Decking: 200sqm per color and per profile.
Cladding: 300sqm per color and per profile.
Pergola: 20 sets per color and per set.
Fence: 200 sets per color and per set.
Pedestal: 500 units per height range.
Railing: 200 sets per color and per set.

11. What’s the lead time?

It depends on the texture, quantity and the products. Let’s say a 20GP container composite decking, the lead time is 20 days roughly. Actually, the lead time is flexible for large orders and long-term cooperation.

12. How long is the warranty period of Oakio products?

Uncapped: 15 years of personal use, 5 years of commercial use.
Co-extrusion: 25 years of personal use, 10 years of commercial use.

13. Why should I choose WPC instead of lumber?

WPC products are made from recycled materials. With Oakio technology, maintenance for WPC is much lesser required than lumber. WPC has all the advantages of lumber, and plus, it has better mold resistance, anti-static, stain resistance, and so on. Oakio products offer superior durability and performance that you can’t get from wood.

14. Can I have some samples?

Oakio provides free samples while clients afford the express cost.

15. Does Oakio composite product formaldehyde free?

Yes all of our products that have passed LEED are formaldehyde-free, and also lead-free.

16. What’s the distance should i reserve between the joist?

As composite and plastic material expands and contracts down the length of the product from changes in temperature, we do always require adequate expansion spacing left at the end of each product.
Round hollow decking 300mm, square hollow decking 350mm, solid decking 400mm.

17. How do Oakio guarantee the quality of WPC decking?

First of all, we will assign different persons in charge to supervise the various processes from the procurement of raw materials to production. They have rich experience in this field and are very familiar with the production process. Therefore, the products with quality problems can be dealt with in the first time. In addition, we will conduct strict random inspections on the goods before shipment to ensure that customers can receive the perfect goods.

18. How to maintain WPC products?

We suggest maintaining WPC products by toweling with warm soap water.

19. Can I customized a mold?

Yes, you can customize your own mold, and the mold fee will be fully returned when have ordered over 10 containers within 2 years.

20. What's the shipping terms if I cooperate with Oakio?

If the order quantity is less then a full container, the shipping term is EXW, if the order quantity is over a full 20ft container, the shipping terms is FOB.

21. Can oakio make the OEM or ODM?

Yes, we can make it.

Decking
Decking

1. What colors does the composite decking come in?

We own 4 series of decking, different decking collections have different colors. Decking images showcasing each color can be found on individual product pages, however if you would like to get a better idea of these you can order a sample pack here.

2. How do I install the decking?

Please refer to our WPC decking installation here

3. How far apart should the supporting joists be?

The supporting joist below the plastic composite decking boards should be a maximum of 400mm apart. For further information on installation please see our installation guide.

4. Does the decking board reversible?

We advise the boards to be laid small groove side up. You may wish to lay them differently however you may experience increased slippage and color change when laying the outdoor decking boards differently, and this is done at your discretion. Whilst you can fit them either way up we recommend installing the multi-groove side up, the reverse side will be less slip-resistant and will show stains and watermarks far more when fitted with the multi-groove side facing down.

5. Will I get a color difference with my decking boards?

Our composite decking boards are produced in batches and made from 60% recycled hardwood making this a natural product. For this reason slight color variations may occur (more noticeable when purchasing different lengths of boards or when laying the boards “wide groove up”) We advise purchasing decking boards in the same lengths to avoid initial color difference. Although we will always endeavor to pick all products from the same batch, when orders are added or amended at a later date the boards will likely be from a different batch therefore color variation is likely. Please ensure you order the correct amount of boards on the initial order.

6. How long does composite decking last?

We offer a 15 years warranty on all our extrusion decking and 25 years on all co-extrusion decking, it is meaning you get peace of mind with your new decking. We anticipate when looked after well outdoor composite decking will last well in excess of the 10-25 years warranty.

7. How much is composite decking vs wood?

Our wood plastic composite decking boards are competitively priced against solid wood in the market. Composite decking requires very little maintenance meaning your time can be spent enjoying it rather than on expensive repainting or staining.

8. What to do with leftover WPC decking?

After purchasing and installing WPC decking, there will always be some leftovers. It will occupy space when it’s piled up, but it will be a pity if it’s thrown away. In fact, after simple processing, you can turn these remaining scraps into practical items. The WPC decking produced and sold by Oakio can be cut, assembled and fixed, and processed like wood. The decking board is moisture-proof and mildew-proof, so there is no need to worry about any problems in outdoor use. You can make an outdoor flower stand out of the remaining decking. Put your favorite flowers and plants in it and put them on the balcony. The remaining WPC decking can also be used to pave backyard trails. It’s very easy to make such a trail and doesn’t require a lot of material. Simply put the decking pieces together and fix them on the ground. Such an interesting path can elevate the style of the backyard. In addition, the remaining WPC decking can also be turned into some small things, for example, a mailbox or a small stool. These can be used outdoors for a long time, no need to worry about rotting or molding after a while. Try using the remaining scraps in different ways, and learn more about the rest of our website for inspiration.

9. How to cut WPC decking?

WPC decking is a pressed extruded composite wood product made from wood powder and recycled plastic. Although it is an unconventional deck, it can be cut, drilled and fixed like traditional wood. Cutting can generally be done by using standard woodworking tools. Table saws, circular saws, and miter saws are your best choice. Choose the blades made of a hard alloy to ensure a smooth cut. Be careful not to overheat the blade during cutting, otherwise, it will affect the cutting effect. Before installing our WPC decking, you will need to read our installation guide in advance to ensure proper installation. Although WPC decking is similar to wood, it still needs attention in the details of fixing and gap etc.. In addition, our professional technical team can also provide technical advisory support for you.

10. How slippery does the decking become when wet?

Oakio Decking is designed with micro-grooves that aid in slip-resistance. Regardless of conditions, our ranges can outperform timber, however, we will recommend extra caution if the decking becomes wet.

11. Do I need to have spacing and gaps between the decking?

As composite and plastic material expands and contract down the length of the product from changes in temperature, we do always require adequate expansion spacing left at the end of each product. The correct spacing required can be found in the WPC decking installation guide of each product.

12. What cleaning products or soap can I use?

Using a standard household washing up liquid will be effective when cleaning Oakio products, do not use any cleaners stronger than this or any cleaners containing a bleaching agent.

13. Is Oakio composite timber really maintenance free?

Yes! Oakio’s fully capped color technology coats the boards with a high stain, scratch, and fade-resistant layer. In addition, the boards are waterproof, so there is no need for any labor that would be necessary with regular timber. Normal sweeping and cleaning is still necessary to clean off debris and dirt.

14. Will Oakio composite timber fade because of exposure to the sun?

Oakio’s superior technology gives the composite wood boards great Ultra Violet resistance. Oakio have tested direct UV on our boards for hundreds of hours with minimal change.

15. What's the length of Oakio composite decking?

Our decking standard length is 2.2m, 2.8m and 3.6m. The length could be customized, but it’s better to consider the container space and weight limit, so we can maximize it and lower the average freight.

16. What’s the distance should i reserve between the joist?

As composite and plastic material expands and contracts down the length of the product from changes in temperature, we do always require adequate expansion spacing left at the end of each product.
Round hollow decking: 300mm,
Square hollow decking: 350mm
Solid decking: 400mm

17. How do I choose the clips and screws for decking?

We have 3 main clips, 304 stainless steel clips, plastic clips and aluminum clips. In consideration of the cost, plastic clips are the cheapest option, and stainless steel and aluminum clips are the same price. But stainless steel could offer 3mm gap between the board, and plastic clips and aluminum clips offer 6mm gap. You could choose the clips type according to the above factors.

18. How do I choose hollow decking and solid decking?

The main difference between hollow decking and solid decking is the bear capacity. If you are a house owner and the decking is for your house, like backyard or terrace, square hollow decking or round hollow decking is a good option either for cost or safety. If the decking will be installed in some public areas with high traffic, like park, garden, hotel, etc. Round hollow decking or solid decking is better.

19. What's the fire rate of Oakio wpc decking?

Oakio’s fire rate for decking could achieve the Europe fire resistant standard, BFL-S1-D0, this is the highest fire rate for wpc products. But this is base on fire-resistant formula. The Oakio standard products are base on normal formula, the fire rate could meet class C or Class D.

20. Can Oakio composite decking be put polish to shine it?

No, the decking can’t be polished. You could only clean the dust on the surface with a plastic brush.

21. How many square meters of decking cover a 20ft container?

It subjects to the actual profiles you choose, roughly 700-800sqm of decking.

22. What is the difference between uncapped decking and capped decking?

Uncapped decking is 1st generation of composite decking, the price of uncapped decking is lower than capped decking but some performances are not as good as capped decking, like mold-resistant, stain-resistant and scratch-resistant because it’s without the protective layer. Capped decking is also called co-extrusion decking, Oakio creates a layer around the core to protect the decking from UV, scratch, and stain. Under multiple trials, Oakio offers a more extended warranty for capped decking, which is up to 25 year residential warranty.

Fencing
Fencing

1. How do I install the WPC fence?

Please refer to our installation guidelines.

2. Will I get a color difference with my fencing?

Our composite fencing for sale is produced in batches and made from 60% recycled hardwood making this a natural product. For this reason, slight color variations may occur (more noticeable when purchasing different lengths of boards or when laying the boards “wide groove up”) We advise purchasing decking boards in the same lengths to avoid initial color difference. Although we will always endeavor to pick all products from the same batch, when orders are added or amended at a later date the boards will likely be from a different batch therefore color variation is likely. Please ensure you order the correct amount of boards on the initial order.

3. How long does our composite fencing for sale last?

We offer a 15-year warranty maximum on Iniwood fencing and a 25-year maximum on Proshield fencing depending on the application scenario, it is meaning you get peace of mind with your new fencing. We anticipate when looked after well composite fencing will last well in excess of the 10-25 years warranty.

4. Will Oakio composite fencing fade because of exposure to the sun?

The Oakio WPC decking boards will lighten as they naturally weather over the first 2-3 months of outdoor exposure before establishing. The board lightening is caused by rain washing out naturally occurring dark wood oils (called tannins) and natural lightening from UV exposure. The color lightening is reduced and gradually remains stable after the period.

5. What cleaning products or soap can I use?

Using a standard household washing up liquid will be effective when cleaning Oakio products, do not use any cleaners stronger than this or any cleaners containing a bleaching agent.

6. How many sets of fence systems cover a 20ft container?

It subjects to the actual profiles you choose, roughly 390 sets of fence systems.

7. What is the difference between Iniwood fence boards and Proshield fence boards?

Iniwood fence boards are 1st generation of composite decking, the price of Iniwood fence boards is lower than Proshield fence boards but some performances are not as good as Proshield fence boards, like mold-resistant, stain-resistant, and scratch-resistant because it’s without the protective layer. Proshield fence boards are also called co-extrusion fence boards, Oakio creates a layer around the core to protect the fence boards from UV, scratch, and stain. Under multiple trials.

8. What's the length of Oakio composite fence boards?

Our fence board’s standard length is 1.73m. The length could be customized, but it’s better to consider the container space and weight limit, so we can maximize it and lower the average freight.

9. Can I paint the fence boards?

Hyperion products are already coloured so they do not require painting. Due to the plastic content within composite products, there is no need for any further treatment. This also makes it easy to clean.

10. Are the fence system samples available?

Yes. Please contact us if you are interested in our fence systems.

11. Does your product formaldehyde-free?

Yes, all of our LEED-certified products are formaldehyde-free and lead-free.

12. Are WPC fencing systems better than wood fencing systems?

Definitely. Wood requires continuous maintenance, and is exposed to and affected by weather and environmental conditions. The high-quality composite fence systems that we offer combine the natural appearance and aesthetic appeal of wood with the durability and resilience of plastic.

13. What is the lead time for one container of fence systems?

It depends on the texture, quantity. Let’s say a 20GP container composite fence systems, the lead time is 20 days roughly. Actually, the lead time is flexible for large orders and long-term cooperation.

14. How many colours are available in the fencing system?

The Iniwood collection is available in 9 colours and the Proshield collection is available in 6 colours.

15. What standards do your composite fence systems meet?

We are proud that our products comply with CE, ISO-9001, ISO-14001, REACH, LEED, and so on. This means that all materials are sourced from responsible producers and that our products are manufactured to the highest possible quality.

Cladding
Cladding

1. How do I install the wood plastic composite cladding?

Please refer to our composite cladding installation.

2. Will I get a color difference with my cladding?

Our composite boards are produced in batches and made from 60% recycled hardwood making this a natural product. For this reason slight color variations may occur (more noticeable when purchasing different lengths of boards or when laying the boards “wide groove up”) We advise purchasing cladding boards in the same lengths to avoid initial color difference. Although we will always endeavor to pick all products from the same batch, when orders are added or amended at a later date the boards will likely be from a different batch therefore color variation is likely. Please ensure you order the correct amount of boards on the initial order.

3. How long does composite cladding last?

We offer a 15-year warranty maximum on our Iniwood cladding and a 25-year on Proshield cladding, it is meaning you get peace of mind with your new cladding. We anticipate when looked after well wood plastic composite cladding will last well in excess of the 10-25 years warranty.

4. Will Oakio composite cladding fade because of exposure to the sun?

The Oakio WPC cladding will lighten as they naturally weather over the first 2-3 months of outdoor exposure before establishing. The cladding lightening is caused by rain washing out naturally occurring dark wood oils (called tannins) and natural lightening from UV exposure. The color lightening is reduced and gradually remains stable after the period.

5. Are Oakio cladding heat insulation?

No, our cladding is not heat insulation.

6. What's the length of Oakio composite cladding?

Our cladding standard length is 2.2m, 2.8m and 3.6m. The length could be customized, but it’s better to consider the container space and weight limit, so we can maximize it and lower the average freight.

7. How do I choose the clips for cladding?

For most Oakio cladding profiles, expansion clip is not necessary since Oakio cladding profiles is interlock design without any gap. All you need to do is to screw the cladding on the joist, and starter clips for the first boards. Besides, we have another type of solid cladding requests the specific clips to connect each board.

8. Do I need to paint my cladding?

No, Oakio composite cladding doesn’t request the painting,

9. How many square meters of cladding cover a 20ft container?

It subjects to the actual profiles you choose, roughly 700-1200sqm of cladding.

10. Are the cladding samples available?

Yes. Please contact us if you are interested in our fence systems.

11. What is the lead time for one container of cladding?

It depends on the texture, quantity. Let’s say a 20GP container composite fence systems, the lead time is 20 days roughly. Actually, the lead time is flexible for large orders and long-term cooperation.

12. How many colours are available in the cladding system?

The Iniwood collection is available in 9 colours and the Proshield collection is available in 12 colours.

13. What standards do your cladding systems meet?

We are proud that our products comply with CE, ISO-9001, ISO-14001, REACH, LEED, and so on. This means that all materials are sourced from responsible producers and that our products are manufactured to the highest possible quality.

14. What is the difference between Iniwood cladding and Proshield cladding?

Iniwood cladding is the 1st generation of composite cladding, the price of Iniwood cladding is lower than Proshield cladding but some performances are not as good as Proshield fence boards, like mold-resistant, stain-resistant, and scratch-resistant because it’s without the protective layer. Proshield cladding is also called co-extrusion cladding, Oakio creates a layer around the core to protect the fence boards from UV, scratch, and stain. Under multiple trials.

15. Is your cladding formaldehyde-free?

Yes, all of our LEED-certified products are formaldehyde-free and lead-free.

Pergola
Pergola

1. What is your Armstrong pergola made of?

The base ingredient is oak wood powder, recycled HDPE, additives and fiber glass modified to provide superior impact strength and ultraviolet (UV) resistance, and it giving us the most durable WPC pergola on the market today.

2. Can it be attached to an existing structure?

Yes, our wall system can be attached to an existing structure!d.

3. What colors does your Armstrong pergola come in?

The Armstrong pergola features 3 standard colors options that compliment almost any architecture. Except these 3 stock available color are free of charge, other customized color need to charge.

4. How will it hold up in my climate?

Our Pergola system has been specifically engineered to withstand hurricane force winds, heavy snow loads, and everything in between. It’s durable and can outcompete most of the competitors on the market today! hanged.

5. What is your pergola warranty?

For Oakio WPC pergola, we offer 15 years warranty.

6. Are there standard size?

Yes, we have 6 standard sizes of WPC pergola for your choose, please kindly see the details on the corresponding page, we also provide customized pergola.

7. How should I install after receiving?

We provide installing guide for our customers, please kindly download from our website. You can install by yourself if it is a small one or turn to professional engineers for help if it is a big project.

Lighting Board
Lighting Board

1. What is Lighting Board made from?

It is comprised of 55% oak wood fiber, 35% high-density polyethylene and 10% additive. From the content of this ingredient, wood fiber is the main constituent of WPC products. As we all know, oak is a hardwood with beautiful patterns and is a high-quality material for making furniture, floors, and so on.

2. What is mechanism of fiber optics?

There are no lightbulbs to change, there is no electric charge running light to light. One light engine controlled by a remote transmits light exactly where it needs to go!

3. Is the optical fiber weather-resistant?

We use Fiber Optics made in Japan, a tried and true product that comes with a 10-year-long warranty for indoor and outdoor usage in weather conditions that range from -50 to +70 degrees Celsius. Fiber Optics do not conduct electricity, therefore are perfectly suited for rain, snow, ice and the sun.

Screening
Screening

1. How do I install the wood plastic composite cladding?

Please refer to our WPC screening installation here.

2. How to clean the screening when it gets dirty?

Using a standard household washing up liquid will be effective when cleaning Oakio products, do not use any cleaners stronger than this or any cleaners containing a bleaching agent.

3. How long does composite screening last?

We offer a 25-year maximum on screening product, it is meaning you get peace of mind with your new screening. We anticipate when looked after well outdoor composite screening will last well in excess of the 10-25 years warranty.

Pedestal
Pedestal

1. What are Oakio pedestals?

Oakio pedestals are a system that enables the laying of porcelain paving or decking substructures without the need for grout, adhesive, or cement. Using Oakio pedestals makes for a quick and easy installation, while still proving a robust substructure for your paving or decking.
Support pedestals are nearly always used on flat roofs, balconies, and terraces, and they are increasingly used in gardens.

2. What are Oakio pedestals made of?

Oakio pedestals are made from recycled polypropylene. Oakio pedestals are also a low-maintenance solution making them the perfect choice for any commercial area or residential installation.

3. What makes the material surfaces look uniform?

Spacer tabs create a uniform gap between the slabs placed on top of the pedestals. The tabs are available in different widths, depending on the space required. The following widths are available: 3, 5, or 8mm.

4. My tiles are not uniform in thickness will this cause a problem?

Rubber Shims are available to adjust small differences in tile thickness. They are available in 1mm and 2mm thicknesses and are placed directly on top of the pedestals. Besides, the Rubber Shims could also avoid the noise of the stone tiles touching the Oakio pedestals.

5. What if I need a bigger slab bearing surface?

To increase stability a pedestal can be turned upside down(base becomes top).

6. What kind of decking materials can be used with Oakio pedestals?

Oakio composite decking pedestals can be used with any kind of decking material including stone, granite, marble, hydra-pressed concrete, wood, composites, industrial grating, ceramic, and wood tiles.

7. Does the pedestals need assembly?

Oakio composite decking pedestals are all assembled well, only need to adjust the height which you require during the installation.

8. How do I adjust for height?

It is very easy to adjust the Oakio pedestal deck system’s height, adding one Extender could raise the height of 80-120mm, and on a small range of height, it just needs to screw down the strengthening ring to fix the height. Oakio pedestal is also equipped with a safety clip system to avoid unscrewing.

9. How do I adjust the pedestal for slope?

Oakio slope corrector could be placed on the bottom of the Oakio deck tile pedestals, with the Oakio slope corrector it is possible to build a perfectly level surface by rotating the Oakio slope corrector. It is possible to adjust the slope between 0% to 5%.

10. How do I figure out the number of pedestal I need?

Each square meter of decking needs 4-5 pcs of pedestal for standard installation. It varies from the installation scenario.

11. How much warranty do you offer on your pedestals?

12. Are the pedestal samples available?

Yes. Please contact us if you are interested in our pedestal systems.

13. Are Oakio pedestal systems environmentally friendly?

Yes, they are. Saving these materials from landfill, giving them value and recycling them into a long-life product provides a harmonious solution to sustainable living.

14. What is the lead time for one container of pedestals?

15. How much weight do Oakio pedestals support?

Oakio pedestals have a working load of 1,000kg each. This means that the entire area is able to support over 2.5kN/m2 if required.

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