Frequently Asked Questions

Yes. Oakio products are basically made from recycled materials. It won’t splinter or warp the way 
wood does, so it dramatically reduces the wasteful cycle of repair and replacements. It also 
eliminates the frequent application of environmentally harmful paint, sealers, and stains. Oakio composite deck planks are manufactured with recycled wood materials that would otherwise go into landfills. In addition, Oakio is able to regrind scrap products back into the manufacturing process. Oakio recycles water during the manufacturing process. Oakio does not require painting, staining, 
or sealing.

Wood plastic composite products are a mix of hard wood fibers, recycled polyethylene, bonding agent, additives, and tint. It is a long-lasting, hardwearing, low maintenance alternative to traditional timber products.

The obvious reason for using WPC composite decking is to preserve the environment.  As environmental pressures on the industry (in terms of recycling and sustainability) grow daily, there is a clear need to extend the life of our traditional building materials such as wood. WPC efficient use of materials that are currently seen as waste supports this concept; that of sustainable development.  Being made of almost 100% recycled materials and being 100% recyclable WPC’s impact on our precious forest resources is negligible, reducing our carbon footprint on the earth.  Other environmental benefits of WPC include: There is negligible waste and any that is produced is reused WPC contain no toxins or volatile organic compounds WPC are 100% recyclable and can be reground and reused after their service life WPC are considered non-hazardous waste so can be disposed of by standard methods.

Only you can really picture that as you know the space better than anyone but we do have a gallery of images that might help you see what it could look like.

Like any uncapped wood plastic composite board, the WPC decking boards will lighten as they naturally weather over the first 2-3 months of outdoor exposure before establishing. The board lightening is caused by rain washing out naturally occurring dark wood oils (called tannins) and natural lightening from UV exposure. The color change is most noticeable in the lighter colors: Oak, Silver Birch, and Stone, where the contrast between the colored tannins and initial board color is larger. As the board weathers, the grain’s subtle contrast eventually derives almost entirely through how the different textures reflect light rather than a genuine color differential. For this reason, it is often preferable to lay lighter colors groove side up.

Oakio products are designed to take on very little water (c.1%). Our ranges have a much lower absorption rate than timber which heavily reduces the likelihood of wet rot over a longer period of time.

Yes! You can cut, nail, drill, screw, and rout Oakio with standard woodworking tools. The density of Oakio is greater than timber that’s why we recommend using carbide tipped blades and bits.

WPC products offer superior durability and performance that you can’t get from wood. WPC decking won’t rot, warp, or splinter; and they never require staining or painting to maintain great looks.

Polyethylene is non-toxic and is used for applications such as milk jugs, water jugs and grocery sacks. When burned completely, it will convert to carbon dioxide and water vapor.

Decking: 200sqm per color and per profile.
Cladding: 300sqm per color and per profile.
Pergola: 20 sets per color and per set.
Fence: 200 sets per color and per set.
Pedestal: 500 units per height range.
Railing: 200 sets per color and per set.

It depends on the texture, quantity and the products. Let’s say a 20GP container composite decking, the lead time is 20 days roughly. Actually, the lead time is flexible for large orders and long-term cooperation.

Uncapped: 15 years of personal use, 5 years of commercial use.
Co-extrusion: 25 years of personal use, 10 years of commercial use.

WPC products are made from recycled materials. With Oakio technology, maintenance for WPC is much lesser required than lumber. WPC has all the advantages of lumber, and plus, it has better mold resistance, anti-static, stain resistance, and so on. Oakio products offer superior durability and performance that you can’t get from wood.

Oakio provides free samples while clients afford the express cost.

Yes all of our products that have passed LEED are formaldehyde-free, and also lead-free.

As composite and plastic material expands and contracts down the length of the product from changes in temperature, we do always require adequate expansion spacing left at the end of each product.
Round hollow decking 300mm, square hollow decking 350mm, solid decking 400mm.

First of all, we will assign different persons in charge to supervise the various processes from the procurement of raw materials to production. They have rich experience in this field and are very familiar with the production process. Therefore, the products with quality problems can be dealt with in the first time. In addition, we will conduct strict random inspections on the goods before shipment to ensure that customers can receive the perfect goods.

We suggest maintaining WPC products by toweling with warm soap water.

Yes, you can customize your own mold, and the mold fee will be fully returned when have ordered over 10 containers within 2 years.

If the order quantity is less then a full container, the shipping term is EXW, if the order quantity is over a full 20ft container, the shipping terms is FOB.

Yes, we can make it.

Oakio composite decking is built for long-term performance. We offer up to a 15-year warranty for traditional WPC decking and 25 years for capped (co-extrusion) decking. With proper installation and routine cleaning, it can last even longer.

Please follow our WPC Decking Installation Guide for step-by-step instructions on substructure, spacing, clips, and fasteners to ensure a safe and long-lasting installation.

Uncapped decking is first-generation WPC and offers a lower initial cost. Capped decking features a protective outer layer that provides better resistance to stains, scratches, fading, moisture, and mold, along with a longer warranty.

Oakio decking features an anti-slip surface with textured grooves for improved traction. It offers better slip resistance than traditional timber, although extra caution is still recommended in wet or icy conditions.

Recommended joist spacing depends on the decking profile:Round hollow: 300 mm; Square hollow: 350 mm; Solid decking: 400 mm. Always follow our installation guide for best results.

Hollow decking is ideal for residential projects such as patios, balconies, and gardens. Solid decking offers higher load capacity, making it better suited for commercial and public spaces with heavier foot traffic.

Like all outdoor materials, composite decking will experience slight colour stabilization during the first few months of outdoor exposure. Oakio’s capped decking offers excellent UV resistance, minimizing long-term fading.

Minor colour variations may occur because our decking contains recycled wood fibers and is manufactured in batches. For the best appearance, we recommend ordering all boards at the same time and in the same length whenever possible.

Composite decking can be cut, drilled, and fastened using standard woodworking tools, including circular, table, and miter saws. Carbide-tipped blades are recommended for clean, accurate cuts.

Oakio offers four decking collections, each with its own colour range and surface finish. Visit the product pages to explore available colours, or request samples for a more accurate representation.

Composite decking requires far less maintenance than wood but is not completely maintenance-free. Regular sweeping and occasional cleaning with water and mild soap are all that’s needed to keep it looking its best.

Clean your decking with water and a mild household soap or dishwashing liquid. Avoid bleach, harsh chemicals, or abrasive cleaners, as they may damage the surface.

No. Composite decking is designed with a durable finished surface and does not require polishing. Simply clean it regularly with water and a soft brush to maintain its appearance.

Yes, but we recommend installing the grooved side facing up. This provides better slip resistance and helps reduce the visibility of stains and watermarks.

Standard decking lengths are 2.2 m, 2.8 m, and 3.6 m. Custom lengths are also available for project orders, subject to production and shipping requirements.

Oakio offers plastic, 304 stainless steel, and aluminum clips. Plastic clips are the most economical, while stainless steel and aluminum provide greater durability. Clip selection also determines board spacing.

Our fire-resistant decking can achieve Bfl-s1 under European fire standards. Standard products typically meet Class C or Class D, depending on the formulation.

Composite decking is competitively priced with quality timber. Although the initial investment may be higher, its low maintenance requirements help reduce long-term ownership costs.

Leftover boards can be repurposed into planters, benches, garden paths, shelves, or other outdoor DIY projects. Composite decking is easy to cut and highly resistant to moisture and decay.

Capacity depends on the decking profile and packaging. As a reference, a 20-foot container typically holds approximately 700–800 m² of decking.

Oakio composite fencing is designed for long-lasting outdoor performance. We offer up to a 15-year warranty for Iniwood fencing and 25 years for Proshield capped fencing, depending on the application.

Yes. Composite fencing offers the natural look of wood without the maintenance. It resists rot, moisture, insects, and weathering, making it a more durable and low-maintenance alternative to traditional timber fencing.

Please refer to our WPC Fencing Installation Guide for step-by-step instructions on post installation, panel assembly, and recommended spacing.

Iniwood is our traditional WPC fencing, offering excellent value. Proshield features a protective co-extruded cap for improved resistance to UV, stains, scratches, moisture, and fading, along with a longer warranty.

Like all outdoor materials, composite fencing will undergo slight colour stabilization during the first few months of outdoor exposure. After this natural weathering period, the colour remains stable with excellent UV resistance.

Minor colour variations may occur because our fence boards are manufactured in batches using recycled wood fibers. For the most consistent appearance, we recommend ordering all boards at the same time.

No. Oakio composite fence boards come with a durable finished surface and do not require painting, staining, or sealing.

Clean your fencing with water and a mild household soap or dishwashing liquid. Avoid bleach or harsh chemical cleaners that may damage the surface.

Oakio offers 9 colours in the Iniwood collection and 6 colours in the Proshield collection, providing options to suit a wide range of outdoor designs.

Yes. All Oakio composite fencing products are formaldehyde-free and lead-free, providing a safe and environmentally responsible solution.

Oakio fencing complies with international standards including CE, ISO 9001, ISO 14001, REACH, and LEED, ensuring reliable quality and environmental performance.

The standard fence board length is 1.73 m. Custom lengths are available for project orders, subject to production and shipping requirements.

Yes. Samples are available to help you evaluate colours, textures, and finishes before placing an order. Please contact us to request samples.

Lead time depends on the product type and order quantity. A standard 20-foot container typically takes around 20 days to manufacture, while larger project orders may vary.

Container capacity depends on the fence profile and packaging. As a general reference, a 20-foot container holds approximately 390 fencing sets.

Oakio composite cladding is designed for long-term durability. We offer up to a 15-year warranty for Iniwood cladding and 25 years for Proshield capped cladding. With proper installation and minimal maintenance, it can last even longer.

Please refer to our WPC Cladding Installation Guide for detailed instructions on framing, fastening, expansion spacing, and installation best practices.

Iniwood is our traditional WPC cladding, offering excellent value. Proshield features a protective co-extruded cap that provides enhanced resistance to UV, stains, scratches, moisture, and fading, along with a longer warranty.

Like all outdoor materials, composite cladding will undergo slight colour stabilization during the first few months of outdoor exposure. After this natural weathering period, the colour remains stable with excellent UV resistance.

Slight colour variations may occur because our cladding is manufactured in batches using recycled wood fibers. For the most consistent appearance, we recommend ordering all boards at the same time.

No. Oakio composite cladding comes with a finished surface that never requires painting, staining, or sealing, helping reduce long-term maintenance.

Oakio composite cladding is designed primarily for exterior protection and aesthetics. It is not intended to serve as a thermal insulation material.

Oakio cladding complies with international standards including CE, ISO 9001, ISO 14001, REACH, and LEED, ensuring consistent quality, safety, and environmental performance.

Oakio offers 9 colours in the Iniwood collection and 12 colours in the Proshield collection, with a variety of wood-inspired finishes to suit different architectural styles.

Yes. All Oakio composite cladding products are formaldehyde-free and lead-free, making them a safe and environmentally responsible choice.

Standard cladding lengths are 2.2 m, 2.8 m, and 3.6 m. Custom lengths are available for project orders, subject to production and shipping requirements.

Most Oakio cladding profiles feature an interlocking design and only require screws and starter clips. Some solid cladding profiles use dedicated clips for secure installation.

Yes. Samples are available to help you evaluate colours, textures, and finishes before placing a project order. Please contact us to request samples.

Lead time depends on the product type and order quantity. A standard 20-foot container typically takes around 20 days to manufacture, while large project orders may vary.

Container capacity depends on the cladding profile and packaging. As a general reference, a 20-foot container holds approximately 700–1,200 m² of cladding.

We provide detailed installation guides. Small pergolas can be assembled by homeowners, while larger commercial projects should be installed by qualified professionals.

Oakio WPC pergolas are made from recycled wood fibers, recycled HDPE, fiberglass, and performance-enhancing additives, delivering excellent strength, weather resistance, and long-term durability.

Engineered for outdoor use, Oakio composite pergolas offer excellent resistance to UV exposure, moisture, wind, and snow, making them suitable for a wide range of climates and environmental conditions.

Yes. Oakio WPC pergolas can be attached to an existing wall or building, depending on the project design and installation requirements.

Yes. Oakio offers six standard pergola sizes and also provides customized dimensions to meet specific project requirements.

Three standard colours are available to complement most architectural styles. Custom colours can also be produced upon request and may require an additional charge.

Oakio WPC pergolas are backed by a 15-year residential warranty, providing long-term confidence in product performance under normal use.

Oakio WPC Lighting Board is made from 55% recycled oak wood fiber, 35% high-density polyethylene (HDPE), and 10% additives. The combination of natural wood texture and durable composite materials provides a long-lasting, low-maintenance lighting solution for outdoor applications.

The fiber optic system uses a remote-controlled light engine to transmit light through optical fibers embedded in the board. It requires no bulbs or electrical current through the fibers, providing a safe, energy-efficient, and low-maintenance lighting solution.

Yes. Oakio uses high-quality Japanese-made optical fibers designed for indoor and outdoor applications. They are resistant to temperatures from -50°C to +70°C and do not conduct electricity, making them suitable for rain, snow, ice, and sunlight exposure.

Oakio composite beams are ideal for pergolas, screens, outdoor structures, decorative frames, fencing, and architectural applications. They combine the natural appearance of wood with enhanced durability, weather resistance, and low maintenance.

WPC beams offer a durable alternative to traditional wood. They resist moisture, rot, insects, and weathering while maintaining a consistent appearance without regular painting, staining, or sealing.

Oakio offers WPC beams in various sizes and profiles to meet different project requirements. Custom dimensions are available for bulk orders based on application needs and project specifications.

Oakio WPC beams are designed for long-term outdoor performance. With proper installation and care, they can last for decades while providing a durable and low-maintenance solution compared with traditional wood beams.

Use water and a mild household detergent to clean Oakio beams. Avoid bleach, abrasive cleaners, or harsh chemicals that may damage the surface.

Please refer to our WPC Beam Installation Guide for detailed instructions on installation methods, fixing requirements, and recommended practices.

Oakio pedestals are adjustable support systems for decking and paving. They create a stable, level substructure without grout, adhesive, or cement, making installation faster, cleaner, and easier for terraces, balconies, rooftops, and outdoor spaces.

Each Oakio pedestal has a working load capacity of up to 1,000 kg, providing a strong and reliable foundation for residential and commercial decking and paving applications.

Oakio pedestals support a wide range of materials, including composite decking, timber, porcelain pavers, stone, granite, marble, concrete slabs, ceramic tiles, and metal grating.

Height adjustment is quick and simple. Rotate the threaded pedestal to fine-tune the height, or add an extender for larger height ranges. A locking ring helps secure the final position.

Oakio slope correctors allow you to compensate for uneven surfaces and adjust slopes from 0% to 5%, creating a level decking or paving surface.

As a general guideline, 4–5 pedestals per square meter are recommended. The exact quantity depends on the decking profile, paver size, and project design.

No. Oakio pedestals arrive fully assembled and are ready to install. Simply adjust the height during installation to meet your project requirements.

Oakio pedestals are manufactured from durable recycled polypropylene, offering excellent weather resistance, long service life, and low maintenance for outdoor applications.

Yes. Rubber shims in 1 mm and 2 mm thicknesses can level slight tile variations while also reducing vibration and noise between the tile and pedestal.

Spacer tabs built into the pedestal head automatically create consistent joints between pavers. Standard spacer widths are 3 mm, 5 mm, and 8 mm.

Yes. For larger pavers or additional stability, the pedestal base can be inverted to provide a larger bearing surface where required.

Yes. Oakio pedestals are made from recycled polypropylene, helping reduce waste while providing a durable, long-lasting solution for sustainable construction.

Yes. Samples are available for evaluation before purchase. Please contact our team to request samples or discuss your project requirements.